Shipping policy

Free Worldwide Shipping

We offer free shipping on all orders worldwide, with no minimum purchase required.

Delivery Time

Estimated Delivery Time = Processing Time + Shipping Time

Processing Time (Handmade to Order): 3–14 business days
Shipping Time: 3–7 business days

All of our pieces are made-to-order, ensuring exceptional craftsmanship and attention to detail. Customized or special orders may require additional processing time.

In many cases, orders may be completed and delivered earlier than the estimated timeframe if they are ready ahead of schedule.

Shipping Carriers

To ensure reliable and timely delivery, we partner with trusted global carriers such as Aramex and DHL.

The carrier used for your order will depend on your delivery location and the best available service in your area. In regions where express services are unavailable, we may use alternative standard shipping methods.

Shipping Information

We ship internationally to most countries worldwide. Please ensure that your shipping address is accurate and complete at checkout to avoid delays or delivery issues.

Once your order has been dispatched, you will receive a confirmation email with your tracking details, allowing you to monitor your shipment in real time.

Delivery Notes

Shipping times are estimated and may vary due to factors beyond our control, such as customs processing or local courier delays. While we do everything possible to ensure smooth delivery, we appreciate your understanding in such cases.

Please note that we are currently unable to ship to certain regions due to logistical restrictions.

Duties & Taxes

International orders may be subject to customs duties and taxes, which are determined by your local authorities.

These charges are not included in our prices
Customers are responsible for any applicable import duties or taxes
If fees are charged upon delivery, they are related to customs clearance—not shipping costs

For accurate information, we recommend contacting your local customs office.

Order Tracking

Once your order is shipped, you will receive an email with your tracking number so you can follow your package every step of the way.