At Grown Leo, our warranty extends to cover any issues with your product upon receipt. This includes addressing concerns such as loose prongs, polishing, and rhodium plating within seven days of purchase. While we assure defect-free products, should you encounter any issues, please reach out to us promptly. For matters not encompassed by the warranty, kindly contact us, and we will conduct a thorough inspection of your product, providing you with a comprehensive overview of the associated service costs.
Absolutely, we can adjust the band width for you. Simply make a note in the "order notes" section during checkout with your specific instructions, and we'll take care of the rest!
Grown Leo is thrilled to bring your dream ring or jewelry piece to life. To begin crafting your custom masterpiece, please reach out to us via email at support@grownleo.com or you can contact us via Live Support. Let's embark on this journey together!
If you want to change a product into another model, strap color etc., please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 7 days after you have received your package, as long as the item has not been used.
Certainly! At Grown Leo, we provide a complimentary 7-day resizing service for all rings purchased from us at Grown Leo. Simply contact our support team via chat or email at support@grownleo.com to initiate the resizing process. Please have your order number and the correct size you require readily available to expedite the procedure. It's important to note that platinum rings are exempt from this policy and cannot be resized under these terms.
Feel free to utilize our Ring Sizer Guide, or alternatively, visit any reputable local jewelry store that typically offers complimentary sizing services. When you undergo sizing, please make note of the type of sizers employed—whether thin, wide, or comfort fit (indicating they are rounded on the inside). This attention to detail ensures a precise and comfortable fit for your Grown Leo piece.
We offer complimentary customization and personalization services and are delighted to offer engraving for your ring or jewelry. During the ordering process, you'll find an "order notes" section on the checkout page where you can provide your engraving instructions.
After placing your order, our team will promptly send you the CAD and 3D design of your ring within 24 working hours via email. Upon your approval, we will proceed with production.
Overall rating: 4.8 / 5 from 5 reviews.
I had a really good experience overall. The customer service was helpful, and I received updates about my order throughout the process. The ring arrived as expected and looks beautiful in person. The quality is really nice, and I'm happy with how everything turned out. Would definitely recommend them!
The whole process was smooth and easy. The website was easy to use, and I could find what I was looking for without any trouble. I also liked getting updates about my order along the way. The ring looks beautiful, and I'm really happy with how everything turned out. Would definitely recommend checking them out
Aurora 2 Carat Oval Cut Solitaire Lab Grown Diamond Ring in 14K Yellow Gold
She said YES!💍The ring was the perfect choice for such a special moment. Beautiful design, gorgeous sparkle, and a memory we'll cherish forever.
I spent quite a bit of time comparing diamonds before making my decision. The quality and appearance of the stone were exactly what I was looking for, and the overall experience was very satisfying.
Iris 2 Carat Round Cut Hidden Halo Lab Grown Diamond Ring in 14K Yellow Gold
Nice ring
Genevieve Solitaire 3.5 Carat Princess Cut Hidden Halo Lab Grown Diamond Ring in 10K White Gold
